Privacy Policy

Last updated: January 2026

This Privacy Policy describes how santehnikismezaparks.lv ("we", "our", "Plumber in Mežaparks") collects, uses, and protects your personal data when you use our website and services.

1. What Data Do We Collect?

We collect the following personal data when you fill out the contact form on our website:

• Name — to address you personally
• Phone number — to contact you regarding service provision
• Address — to arrive at the specified location for service
• District — to estimate arrival time
• Problem description — to prepare for service delivery
• Urgency level — to prioritize requests

2. How Do We Use Your Data?

We use your personal data only for the following purposes:

• To contact you regarding the requested service
• To provide the requested plumbing services
• To improve the quality of our services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

We store your data securely and use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data is stored for as long as necessary to provide the service and comply with legal requirements.

4. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — the right to receive confirmation whether your data is being processed and to access this data
• Right to rectification — the right to request correction of inaccurate data
• Right to erasure — the right to request deletion of your data
• Right to restriction — the right to request restriction of data processing
• Right to portability — the right to receive your data in a structured format
• Right to object — the right to object to data processing

5. Analytics

Our website uses Umami analytics — a privacy-friendly analytics solution that does not use cookies and does not store personally identifiable information. This analytics helps us understand how visitors use our website to improve it.

6. Cookies

Our website does not use tracking cookies. We only use technically necessary cookies that ensure proper website functionality.

7. Changes to This Privacy Policy

We may periodically update this Privacy Policy. Changes will take effect once they are published on this page. We recommend reviewing this policy regularly.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us using the contact form on our homepage.